CONSULTANCY SERVICES

With years of experience, we have the capability and expertise to take your business to the next level.  At CTS, we combine our insights and skills to transform your processes and strategies, and in turn, your company  If you have a business that is either new or that is under-performing, CTS can identify ways to significantly impact both the quality and standards of the client experience through the services listed below to support the increase in business and financial bottom line.

• Facilities and Interior Design

• Location Analysis

• Marketing Strategy

• Staff recruitment and assessment

• Treatment and Customer service training to high international standards

• Operational review, support and guidance

• Business Planning

• Development of Standard Operating Procedures

• Employee Handbooks

• Support and guidance for continued success in all areas of the operation including streamlining reports and administration processes

At CTS we carry out operational audits and mystery shopping services as part of our consultancy services and give feedback via a comprehensive report outlining areas that require support and development using your current resources and recommendations for addition resources.

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CTS International Consultancy we never forget whose business it is and are here to support you all the way into the future.